Operations Manager

3 weeks ago


Swan River, Canada Franchise Management Inc Full time
Job Title: Shift Manager

As a Shift Manager at Franchise Management Inc, you will play a crucial role in delivering sales and profit results through profitability, Guest, people & operations. You will support the Restaurant General Manager and Assistant Manager in managing the operations during assigned shifts, driving key performance outcomes related to sales, profitability, guest service and people.

Key Responsibilities:
  • Follows all cash control and security procedures (e.g. safe counting, cash drawers)
  • Maintains inventory by performing Daily and Weekly inventory inspections
  • Receives inventory truck orders
  • Motivates and directs Team Members to exceed guest expectations with accurate, fast, and friendly service in clean surroundings
  • Provides coaching and feedback to Team Members to increase the restaurant team's capabilities and raise restaurant performance
  • Sets an example for Team Members by working hard to implement shift plan and drive operational results
  • Directs efficient and accurate preparation and sale of products for prompt delivery within established speed of service guidelines
  • Motivates Team Members during shift on each of the workstations
  • Reviews restaurant results to identify successes and areas for improvement
  • Ensures that restaurant upholds operational and brand standards
Requirements:
  • 1-2 years of previous quick service restaurant experience
  • Demonstrated understanding of guest service principles
  • Available to work evenings, weekends and holidays
  • Ability to work long and/or irregular shifts as needed, for proper functioning of the restaurant

We offer a competitive compensation package, including affordable health and dental benefits, work perks, and opportunities for advancement. Join our team and be part of a growing organization that values its employees and provides a fun work atmosphere.


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