Restaurant Operations Manager

1 month ago


Swan River, Canada Franchise Management Inc Full time
Shift Manager Role

We are seeking a skilled Shift Manager to join our team at Franchise Management Inc. As a Shift Manager, you will play a critical role in driving sales and profit results through effective leadership and operational execution.

Key Responsibilities:
  • Lead a shift of Team Members to deliver exceptional guest service and achieve sales and profit targets.
  • Implement cash control and security procedures to minimize losses and ensure accurate inventory management.
  • Motivate and direct Team Members to exceed guest expectations with accurate, fast, and friendly service in clean surroundings.
  • Provide coaching and feedback to Team Members to increase the restaurant team's capabilities and raise restaurant performance.
  • Set an example for Team Members by working hard to implement shift plan and drive operational results.
  • Direct efficient and accurate preparation and sale of products for prompt delivery within established speed of service guidelines.
  • Motivate Team Members during shift on each of the workstations.
  • Review restaurant results to identify successes and areas for improvement.
  • Ensure that restaurant upholds operational and brand standards.
Requirements:
  • 1-2 years of previous quick service restaurant experience.
  • Demonstrated understanding of guest service principles.
  • Available to work evenings, weekends, and holidays.
  • Ability to work long and/or irregular shifts as needed, for proper functioning of the restaurant.
About Us:

Franchise Management Inc. is a proud franchise that is part of the FMI family. We own numerous franchised restaurants operating under the Pizza Hut, KFC, Taco Bell, and Panera Bread brands (among others). FMI is a growing organization, ranked among the Best Managed companies in Canada. We have been recognized for other awards such as, Best Workplaces for Women, Best Workplaces in Retail & Hospitality, Best Workplaces for Inclusion, and Best Workplaces for Professional Development.



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