Collision Repair Specialist

4 weeks ago


Winnipeg, Manitoba, Canada Birchwood Automotive Group Full time
Job Summary

The Collision Consultant plays a vital role in delivering exceptional customer service at Birchwood Collision Centre. This position requires a strong ability to build rapport, communicate repair needs and costs, and follow up with customers to ensure their overall satisfaction.

Key Responsibilities
  1. Manage phone inquiries and customer walk-ins
  2. Complete paperwork related to collision repair orders
  3. Collaborate with the Customer Experience Manager to ensure seamless customer service
Requirements
  1. Relationship expert with a demonstrated commitment to customer satisfaction
  2. Ability to thrive in a collaborative environment
  3. Post-secondary education in Business or related field preferred
  4. High attention to detail and strong time management skills
  5. Commitment to continuous learning and professional development
  6. Comfortable using technology and Microsoft applications
  7. Valid driver's license and clean driver abstract
What We Offer
  1. Competitive compensation with bonus and commission incentives
  2. Full benefits package including vacation time, extended health, and employee assistance
  3. RSP Matching program and employee referral bonus program
  4. Career development opportunities and internal promotions
  5. Wellness program and volunteer opportunities

Birchwood is committed to creating a diverse workplace and is an equal-opportunity employer. We value our team members, customers, partners, and neighbourhoods, and strive to make a positive impact in our community.



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