Collision Repair Specialist

3 weeks ago


Winnipeg, Manitoba, Canada Birchwood Automotive Group Full time
Job Summary:

The Collision Consultant plays a vital role in delivering exceptional customer service during a customer's experience with Birchwood Collision Centre.

The successful candidate will have the ability to build rapport, communicate needed repairs and costs, and follow up with customers to ensure their overall satisfaction.

The Collision Consultant will manage phone inquiries, customer walk-ins, and the completion of appropriate paperwork with regard to collision repair orders.


Key Responsibilities:
  • Provide exceptional customer service and ensure customer satisfaction
  • Communicate effectively with customers, colleagues, and management
  • Manage phone inquiries and customer walk-ins
  • Complete paperwork and documentation related to collision repair orders
  • Collaborate with colleagues to ensure efficient and effective repair processes

Requirements:
  • High school diploma or equivalent required
  • Post-secondary education in a related field an asset
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment
  • Strong attention to detail and organizational skills

What Birchwood Can Offer You:

  • Competitive compensation package
  • Opportunities for career growth and development
  • Collaborative and dynamic work environment
  • Comprehensive benefits package
  • Recognition and rewards for outstanding performance

Birchwood is an Equal Opportunity Employer:

Birchwood is committed to creating a diverse and inclusive workplace and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

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