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Team Leader

2 months ago

Brampton, Ontario, Canada Prosper Immigration Inc. Full time

Job Summary:

We are seeking a highly motivated and experienced Team Member to join our team at Prosper Immigration Inc. as a Restaurant Manager. As a key member of our operations team, you will be responsible for managing daily restaurant operations, leading a team, ensuring customer satisfaction, maintaining food quality and safety, and optimizing efficiency.

Key Responsibilities:

  • Team Management:
    • Supervise and train staff, schedule shifts, provide guidance and performance feedback
    • Develop and implement effective team management strategies to improve productivity and morale
  • Customer Service Excellence:
    • Ensure prompt and friendly service, handle inquiries and complaints professionally
    • Develop and implement customer service strategies to improve customer satisfaction and loyalty
  • Food Quality and Safety:
    • Maintain high standards of food quality and safety, enforce regulations, conduct inspections
    • Develop and implement food safety and quality control procedures to ensure compliance with industry standards
  • Operational Efficiency:
    • Manage inventory, control costs, streamline processes
    • Develop and implement operational efficiency strategies to improve productivity and reduce waste
  • Training and Development:
    • Provide comprehensive training to staff, promote continuous learning and development
    • Develop and implement training programs to improve staff skills and knowledge

Requirements:

  • High school diploma or equivalent
  • Minimum of 6 months experience in Food & Beverage industry for candidates Inside Canada and 3 years experience for candidates outside Canada
  • CLB 6 Minimum in English
  • Knowledge of food safety and sanitation
  • Excellent communication and leadership skills
  • Detail-oriented and organized
  • Proficient in technology used in food service

Benefits:

  • On-site parking
  • Paid time off
  • Competitive salary: $17.50 per hour

Work Environment:

We offer a dynamic and fast-paced work environment with opportunities for growth and development. Our team is committed to providing excellent customer service and ensuring the highest standards of food quality and safety.