assistant store leader
1 month ago
About Farm Boy
Farm Boy is a leading retailer of fresh food in Ontario, committed to providing a unique and enjoyable shopping experience for its customers.
Job Summary
We are seeking an experienced Assistant Store Manager to join our team at Farm Boy. As a key member of our store management team, you will be responsible for assisting the Store Manager in the day-to-day operation and management of the store.
Key Responsibilities
Some of the key responsibilities of this role include:
- Providing exceptional customer service and supporting Farm Boy's vision of the best fresh shopping experience
- Working with the Store Manager and other department managers to execute strategies aimed at achieving financial results
- Communicating effectively with the team, including one-on-one coaching, huddles, metrics, product knowledge, and corporate policies and procedures
- Developing and motivating the team, while maintaining a high level of confidentiality and trust
- Promoting company policies and procedures to ensure compliance
- Assisting in the implementation of health and safety programs and acting on recommendations made by the Joint Health and Safety Committee
- Participating in community events and ensuring Farm Boy's continued community presence
- Supporting the Store Manager in retail operations and deliverables, including inventory, ordering, item maintenance, quality and rotation, shrink, merchandising, invoicing, scheduling, and payroll
- Ensuring the store is properly protected and that opening and closing procedures are conducted timely and appropriately
- Ensuring the store's financial information, safe management, document maintenance, and retention, and preserving the integrity of individual front-end staff
Qualifications
To be successful in this role, you will need:
- Completion of a post-secondary program with an emphasis in business, plus 5 to 7 years of progressively responsible managerial experience in retail, preferably in the perishable food industry, or an equivalent combination of education and experience
- Successful completion of a Public Health Food Handler certification, Smart Serve, and Level A First Aid and Basic CPR certification, or the commitment to complete within 6 months
- Good knowledge of the retail industry, food products, and superior standards of quality
- Skilled at working in a fast-paced environment while maintaining priorities and a high level of performance
- Excellent organizational, interpersonal, and analytical skills
- Excellent team building and team participation skills
- Ability to learn manual and automated systems/tools
- Experience working with various computer software programs, including Microsoft Office
- Flexible schedule, including weekends, evenings, and holidays
- Fluency in English and French is an asset
Work & Sensory Environment
This role requires:
- Providing service to several people or departments, working under many simultaneous deadlines
- Standing and walking for long periods of time during shift
- Lifting, carrying, or handling heavy objects
Additional Information
Farm Boy is an equal opportunities employer and welcomes applications from all qualified candidates. Accommodation is available upon request for applicants and employees with disabilities.
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