Customer Service Representative
1 day ago
At IMAGINE CANNABIS, we are seeking a highly skilled Customer Service Representative to join our team in Tsawwassen. As a key member of our retail staff, you will be responsible for providing exceptional customer service and ensuring a positive shopping experience for all customers.
About the RoleThis part-time position is ideal for individuals who are passionate about cannabis education and sales, and possess excellent communication skills. You will work closely with our store manager to meet all store objectives, including maintaining high levels of customer satisfaction and driving sales growth.
The successful candidate will have previous experience in sales and customer service, preferably in a retail or hospitality environment. They will also have a strong understanding of cannabis products and be able to educate customers on responsible consumption practices.
In this role, you will be responsible for:
- Assisting customers with their queries and providing expert product knowledge
- Maintaining a clean and organized store environment
- Processing transactions accurately and efficiently
- Providing feedback and suggestions to improve customer service
To be successful in this role, you will need:
- Pre-employment Criminal Record Check
- CannSell or Selling it Right Standard Certificate
- Desire and ability to develop a positive in-depth understanding of cannabis
- Previous experience in sales and customer service (2+ years)
- Excellent communication and interpersonal skills
As a valued member of our team, you will enjoy:
- A competitive hourly rate of $17.75-$22.00 per hour
- A fun and dynamic work environment
- Ongoing training and development opportunities
- Employee incentives programs and cannabis education opportunities
- Casual dress code and flexible scheduling options
If you are a motivated and customer-focused individual who is passionate about cannabis education, please submit your application. We look forward to hearing from you
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