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Restaurant Operations Manager

1 month ago

Kamloops, British Columbia, Canada Opa of Greece Full time

Restaurant Manager Job Description

Opa of Greece is seeking a skilled Restaurant Manager to oversee the daily operations of our dining establishment. As a key member of our team, you will be responsible for planning and organizing daily activities, setting staff work schedules, and supervising staff to ensure excellent customer service and a seamless dining experience.

Key Responsibilities:

  • Plan and organize daily operations to ensure efficient service delivery
  • Set staff work schedules to meet business needs
  • Supervise staff to maintain high standards of customer service and food quality
  • Train staff to enhance their skills and knowledge
  • Conduct performance reviews to identify areas for improvement
  • Organize and maintain inventory to minimize waste and optimize stock levels
  • Ensure health and safety regulations are followed to maintain a safe working environment
  • Address customer complaints or concerns in a professional and courteous manner
  • Provide exceptional customer service to build customer loyalty and retention

Work Environment:

  • Urban area with a fast-paced environment
  • Physically demanding with a combination of sitting, standing, and walking

Requirements:

  • Secondary (high) school graduation certificate
  • 2 years to less than 3 years of experience in a similar role
  • Excellent oral communication skills
  • Organized and able to multitask
  • Team player with a positive attitude

Working Conditions:

  • 30 to 35 hours per week
  • Permanent position with opportunities for growth and development

Language: English