Tax Expert
2 months ago
**Mission-Driven Opportunity**
At CB Canada, we're on a mission to empower individuals and businesses to prosper with our innovative financial solutions. As a Tax Professional, you'll play a vital role in helping our customers navigate the complexities of tax preparation using Intuit TurboTax products.
**About the Role**
We're seeking a highly motivated Tax Professional with an active unrestricted credential and exceptional communication skills to provide expert guidance and support to our customers. Your expertise will be instrumental in creating high-quality customer interactions and experiences that instill confidence in our products.
**Key Responsibilities**
- Provide in-depth explanations of tax and technical terms to our customers.
- Offer expert tax advice, product/software inquiries, and tax calculations to TurboTax customers.
- Develop and maintain a deep understanding of tax laws and regulations to deliver accurate and reliable solutions.
- Utilize government websites, professional resources, and team expertise to seek out and deliver the right answer to the customer.
- Document customer interactions and maintain accurate records.
**Requirements**
- Active unrestricted credential: EA (Enrolled Agent), CPA (Certified Public Accountant), or Practicing Attorney with strong tax preparation experience and extensive knowledge of tax laws.
- 3 or more years of recent experience preparing federal and state individual tax returns for clients/customers, using commercial tax preparation software.
- Working knowledge of tax laws and regulations.
- Proficient with technology; solid knowledge of computer operations and software.
- Strong customer service skills - ability to interact with customers in a way that is professional, friendly and reassuring.
- Excellent verbal and written communication skills.
- Ability to work in a fast-paced environment with minimal supervision.
- Critical thinking, problem-solving, research skills and determination.
- Bilingual (English/Spanish) communication skills (written & spoken) a plus.
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Winnipeg, Manitoba, Canada CB Canada Full time{"h1": "Tax Professional Job Description", "p": "At CB Canada, we're seeking a highly motivated Tax Professional with an active unrestricted credential and excellent communication skills to help our customers complete their taxes using Intuit TurboTax products.", "ul": [{"li": "Provide expert guidance and explanations of tax and technical terms to our...
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Winnipeg, Manitoba, Canada CB Canada Full time{"h1": "Tax Professional Job Opportunity", "p": "At CB Canada, we're seeking a highly motivated Tax Professional with an active unrestricted credential and excellent communication skills to help our customers complete their taxes using Intuit TurboTax products.", "ul": [{"li": "Provide expert guidance and explanations of tax and technical terms to our...
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Winnipeg, Manitoba, Canada CB Canada Full time{"h1": "Tax Professional Job Description", "p": "At CB Canada, we're seeking a highly motivated Tax Professional with an active unrestricted credential and excellent communication skills to help our customers complete their taxes using Intuit TurboTax products.", "ul": [{"li": "Provide expert guidance and explanations of tax and technical terms to our...
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Winnipeg, Manitoba, Canada CB Canada Full time{"h1": "Tax Professional Job Opportunity", "p": "At CB Canada, we're seeking a highly motivated Tax Professional with an active unrestricted credential and excellent communication skills to help our customers complete their taxes using Intuit TurboTax products.", "ul": [{"li": "Provide expert guidance and explanations of tax and technical terms to our...
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