Operations Coordinator

4 weeks ago

Toronto, Ontario, Canada Stock Transportation Full time
Job Summary

We are seeking a highly organized and detail-oriented Operations Specialist to join our team at Stock Transportation. As an Operations Specialist, you will play a critical role in ensuring the smooth operation of our customer service center, including answering phone calls, responding to customer inquiries, and completing administrative tasks.

Key Responsibilities
  • Provide exceptional customer service to our clients and drivers, responding to inquiries in a timely and accurate manner.
  • Facilitate the flow of information within the customer service center, ensuring seamless communication and collaboration.
  • Complete accounts receivable, accounts payable, and payroll tasks with accuracy and efficiency.
  • Enter data from timesheets, perform daily audits, and transmit payroll in a timely manner.
  • Enter information into various computer systems and applications, ensuring data accuracy and integrity.
  • Generate payroll and billing reports as needed, providing valuable insights to our team.
  • Encourage compliance with company policies and procedures, promoting a culture of excellence and accountability.
  • Maintain accurate, organized, and up-to-date filing systems for all administrative records.
  • Schedule and invoice field trips and charters, ensuring timely and efficient execution.
  • Perform general office duties, including writing letters, generating reports, drafting pay memos, copying, filing, faxing, and other tasks as needed.
Requirements
  • High school diploma or equivalent required; completion of college-level accounting courses preferred.
  • Fluent in French and English, with excellent verbal and written communication skills.
  • 1-3 years of experience with computerized payroll and billing systems, with experience with Oracle preferred.
  • Excellent computer skills, with strong working knowledge of Microsoft Office (Word, Excel, Outlook, etc.).
  • Demonstrated ten-key and data entry skills, with ability to maintain accuracy and speed.
  • Strong working knowledge of basic office equipment, with ability to troubleshoot and resolve issues.
  • Excellent interpersonal skills, with demonstrated diplomacy and conflict resolution skills.
  • Strong clerical skills, with attention to detail and ability to maintain accuracy.
Work Environment

This is a full-time, regular position with no travel requirements. The successful candidate will be based in our Toronto West office, located at 60 McCulloch Avenue, Rexdale, M9W 4M6.

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