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Senior Client Specialist
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Montreal, Quebec, Canada GardaWorld Full timeSenior Client Specialist - Banking ClientsGardaWorld Cash Services is a leading provider of customized end-to-end cash solutions in North America. As a Senior Client Specialist - Banking Clients, you will play a critical role in maintaining client satisfaction through effective service management and proactive problem-solving.Key Responsibilities:Act as a...
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Montreal, Quebec, Canada GardaWorld Full timeAbout the Role:The Senior Client Specialist – Banking Clients is a key position within GardaWorld Cash Services, responsible for overseeing client relations, handling escalations, and prioritizing communications across departments.Key Responsibilities:Act as a privileged intermediary for the client, listening to their needs and requirements.Receive and...
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Senior Client Specialist
2 weeks ago
Montreal, Quebec, Canada GardaWorld Cash Full timeAbout the Role:The Senior Client Specialist – Banking Clients is a key position at GardaWorld Cash, responsible for overseeing client relations, handling escalations, and prioritizing communications. This role focuses on maintaining client satisfaction through effective service management and proactive problem-solving in a dynamic business setting.Key...
Senior Client Specialist
2 months ago
About the Role:
The Senior Client Specialist - Banking Expert is a key member of our Cash Services team, responsible for maintaining exceptional client relationships and ensuring seamless service delivery. This role requires a high level of expertise in banking operations, cash management, and secure transportation.
Key Responsibilities:
- Act as a primary point of contact for banking clients, providing exceptional service and support.
- Manage client requests and escalations, ensuring timely resolution and follow-up.
- Collaborate with internal teams to coordinate requests and ensure efficient service delivery.
- Monitor service quality and prepare reports on client satisfaction and service agreements.
- Maintain accurate client profiles and databases, ensuring up-to-date information and records.
Requirements:
- Expertise in banking operations, cash management, and secure transportation.
- Excellent communication and problem-solving skills.
- Strong organizational and time management skills.
- Ability to work in a fast-paced environment and adapt to changing priorities.
- Bilingual (English and French) with proficiency in Microsoft Office and CRM systems.
Why Choose GardaWorld?
- Opportunity to work with a global leader in the security industry.
- Dynamic work environment with a team of professionals.
- Training and career advancement opportunities.
- Equal opportunity employer committed to diversity and inclusion.
GardaWorld is a global leader in the security industry, offering a wealth of opportunity to individuals looking to gain experience and develop professionally in a growing industry. We offer diverse work assignments spanning multiple industries, and training and career advancement opportunities. We embrace diversity and welcome newcomers, women, students, retirees, reservists, veterans, and more to join our team, as we are proud to be an equal opportunity employer.
