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Food Service Team Lead

1 month ago

Whistler, British Columbia, Canada Pizza Hut Squamish Full time

Job Summary: We are seeking a skilled Food Service Supervisor to join our team at Pizza Hut Squamish. As a key member of our operations team, you will be responsible for ensuring the highest quality of food and service to our customers.

Key Responsibilities:

  • Establish efficient methods to meet work schedules and maintain a fast-paced environment.
  • Supervise and coordinate the activities of staff who prepare and portion food, ensuring that food and service meet quality control standards.
  • Train staff in job duties, sanitation, and safety procedures, promoting a culture of excellence and teamwork.
  • Estimate ingredient and supply requirements for meal preparation, minimizing waste and optimizing inventory.
  • Address customer complaints and concerns in a professional and courteous manner.
  • Maintain accurate records of stock, repairs, sales, and wastage, providing valuable insights for business growth.
  • Prepare and submit reports to management, highlighting key performance indicators and areas for improvement.
  • Establish work schedules that balance productivity with staff well-being, promoting a healthy work-life balance.

Requirements:

  • Secondary (high) school graduation certificate.
  • 1 year to less than 2 years of experience in a related field.
  • Excellent interpersonal skills, with the ability to work effectively in a team environment.
  • Strong communication skills, with the ability to address customer complaints and concerns.
  • Ability to maintain accurate records and prepare reports.

Work Environment:

Pizza Hut Squamish is a fast-paced environment that requires a high level of energy and enthusiasm. As a Food Service Supervisor, you will be working in a dynamic team environment, with opportunities to grow and develop your skills.