Hotel Operations Manager

1 month ago


Valemount, British Columbia, Canada Super 8 by Wyndham Valemount Full time
Job Title: Hotel Clerk Supervisor

We are seeking a highly organized and detail-oriented Hotel Clerk Supervisor to join our team at Super 8 by Wyndham Valemount. As a key member of our front desk team, you will be responsible for ensuring seamless guest experiences and maintaining the highest standards of customer service.

Key Responsibilities:
  • Coordinate activities with other work units or departments to ensure efficient hotel operations.
  • Establish and maintain work schedules and procedures to meet business needs.
  • Perform same duties as workers supervised, including handling guest inquiries and resolving issues.
  • Prepare and submit reports to management on hotel performance and guest feedback.
  • Assist guests with special needs and provide exceptional customer service.
  • Coordinate, assign, and review work to ensure tasks are completed efficiently and effectively.
  • Hire and train staff in job duties, safety procedures, and company policies.
  • Maintain operation of computer systems, equipment, and machinery to ensure business continuity and customer service delivery.
  • Requisition materials and supplies as needed.
Requirements:
  • Secondary (high) school graduation certificate or equivalent experience.
  • 1 year to less than 2 years of experience in a supervisory role.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment with tight deadlines.
  • Physical ability to stand for extended periods and work in a standing position.
What We Offer:
  • A competitive salary and benefits package.
  • Opportunities for career growth and professional development.
  • A dynamic and supportive work environment.

Apply now to join our team and take the first step towards a rewarding career in hospitality



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