Lead Operations Manager for Back End Efficiency

1 week ago


Courtenay, British Columbia, Canada The Home Depot Canada Full time
About The Job

As a Lead Operations Manager for Back End Efficiency at The Home Depot Canada, you will play a crucial role in driving operational excellence and ensuring the store is 'Grand Opening Day Ready' each day. This position requires strong leadership skills, excellent communication abilities, and a passion for improving processes to maximize efficiency.

Key Responsibilities
  • Scheduling and Staffing: Manage associate staffing schedules to meet truck schedule demands and ensure adequate coverage during peak periods.
  • Receiving and Freight Management: Oversee receiving and freight operations, ensuring accurate carton count and efficient delivery of merchandise to sales floors.
  • Inventory Control: Maintain high inventory levels by optimizing storage and minimizing waste, while adhering to safety protocols and regulatory requirements.
  • Team Leadership: Foster a culture of teamwork and collaboration among associates, promoting open communication, and encouraging feedback to drive improvement initiatives.
  • Training and Development: Provide formal and informal coaching to associates on job performance-based feedback, emphasizing career growth opportunities and addressing areas for improvement.
Requirements
  • Leadership Experience: Minimum 2 years of management experience with a proven track record of leading teams and driving process improvements.
  • Customer Service Skills: Excellent customer service skills, with a focus on resolving issues promptly and professionally.
  • Analytical Skills: Strong analytical and problem-solving skills, with the ability to identify trends and develop solutions to optimize processes.
  • Communication Skills: Good verbal and written communication skills, with the ability to effectively communicate with associates, supervisors, and external partners.
Compensation Package

We offer an attractive compensation package, including a competitive salary range of $80,000 - $110,000 per year, depending on experience, plus benefits such as health insurance, retirement plans, and paid time off. Estimated salary: $90,500/year (avg).



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