Customer Experience Support Specialist

3 weeks ago


Toronto, Ontario, Canada Randstad Full time

Are you passionate about delivering exceptional customer service? Do you enjoy supporting clients over the phone and email? If yes, we would like to hear from you

About the Role

This is a Customer Service role in an Investment company. We support either our direct Customers or the Financial Advisors and other employees of our Credit Unions (CU Wealth). Most of the support is done over the phone, with some email interactions.

Key Responsibilities
  • Provide outstanding customer service to clients via phone and email
  • Solve problems and answer questions efficiently and effectively
  • Work collaboratively with colleagues to achieve common goals

We are looking for someone who is confident, patient, and has excellent communication skills. If you have great problem-solving skills and enjoy helping others, this could be the perfect opportunity for you.

What You'll Need

To succeed in this role, you will need:

  • Strong customer service experience
  • Excellent communication and problem-solving skills
  • Able to work independently and as part of a team

We offer a competitive salary of $45,000 - $60,000 per year, depending on experience.



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