Corporate Lending Operations Manager
4 weeks ago
As the Manager, Corporate Lending Operations, you will be responsible for the day-to-day administration of a group of assigned borrowing accounts where TD is a participant or assigned the role as Administrative Agent. You will oversee loan transactions, documentation review, upkeep and maintenance of client profiles/records, daily transactional reconciliation, customer service, and day-to-day account operations.
Key Responsibilities- Manage a team of individuals responsible for servicing loans for the bank's largest clients and provide work direction in completing processes, transactions, and multi-step lending activities.
- Ensure the quality of the team's work and understand its impact on the activities of others within and outside of own function/unit.
- Function as the primary point of contact for escalation and problem resolutions for internal groups, partners, and/or customers.
- Maintain effective relationships with business partners, lawyers, and other support groups.
- Identify and recommend automation opportunities; implement agreed-upon process changes.
- As appropriate, oversee the delivery of projects and communicate project status on an ongoing basis, escalating where necessary to achieve project objectives.
- Accountable for the development of operational improvements to streamline procedures and enhance customer service, ensure changes are implemented and adhered to by the team.
- Proven ability to lead and execute on complex and ad-hoc requests.
- Solid understanding of the credit process is an asset.
- Proficient Microsoft Suite of products and Mainframe.
- Strong organizational and time management skills.
- Strong verbal/written communication skills.
- Must be self-motivated, strong team player; possess sharp analytical and problem-solving skills.
- Ability to work with high-profile clients as well as Senior Management.
- Commitment to operational and service excellence.
- Strong business acumen and passion for customer service.
TD Securities offers a wide range of capital markets products and services to corporate, government, and institutional clients who choose us for our innovation, execution, and experience. With more than 6,500 professionals operating out of 40 cities across the globe, we help clients meet their needs today and prepare for tomorrow.
Total Rewards PackageOur Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs.
Additional InformationWe're delighted that you're considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we're committed to providing the support our colleagues need to thrive both at work and at home.
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