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Ski and Snowboard Instructor Leader

2 months ago


Calgary, Alberta, Canada Winsport Full time
About the Role

We are seeking a highly motivated and experienced Ski and Snowboard Instructor Leader to join our team at WinSport. As a key member of our Snow School team, you will be responsible for leading a team of instructors and ensuring the delivery of high-quality ski and snowboard lessons to our guests.

Key Responsibilities
  • Lead a team of instructors to deliver exceptional ski and snowboard lessons to guests of all ages and skill levels.
  • Support the development and execution of instructor training programs.
  • Collaborate with management to ensure the successful execution of ski and snowboard programs.
  • Provide exceptional customer service and guest-focused experiences.
  • Communicate effectively with guests, team members, and management to ensure seamless operations.
  • Lead daily team huddles to provide updates and training.
  • Assist with the coordination of hill set-up and take-down, rental shop support, lesson check-in, and school group organization.
Requirements
  • Current Level 1, 2, 3, or 4 certification with CSIA/CASI or equivalent.
  • Dual Ski/Snowboard certification and Freestyle/Park certification are considered assets.
  • 3 years of leadership experience in a related or other field.
  • 3-5 years of working with youth and adult programs.
  • Strong communication skills and a positive, coachable attitude.
  • Ability to work both independently and as part of a team.
  • Fluency in other languages is considered an asset.
  • Organization, multi-tasking, and prioritizing skills are required.
  • Strong decision-making skills are essential.
  • Strong pedagogy and mentoring skills are essential.
  • Excellent customer service skills.
  • Previous experience working with a large and diverse team is considered an asset.
  • Previous conflict resolution experience is an asset.
  • Experienced understanding of Ski/Snowboard industry is considered an asset.
  • Knowledge of Microsoft programs such as Word, Excel or PowerPoint is considered an asset.
What We Offer
  • Free WinSport Winter Season Pass.
  • Reciprocals at other ski resorts.
  • Discounts on food, beverage, retail, and programs.
  • Access to our Performance Training Center.
About WinSport

WinSport is a world-class sport institute that provides exceptional services to support our guests in training and maintaining an active lifestyle. We pride ourselves on providing a dynamic and supportive work environment that allows our team members to grow and develop their skills.