IT Operations Manager

2 days ago


Montreal, Quebec, Canada NBC Full time

At NBC, we're looking for a seasoned IT Operations Manager to lead our cloud solutions team. As an expert in managing complex IT systems, you will be responsible for ensuring the stability and scalability of our cloud-based infrastructure.

Job Overview

This is a key role within our IT organization, reporting directly to the Senior Manager, Asset Management. You will be part of a dynamic team that provides cross-functional services to the entire bank, working closely with multiple internal and external partners.

In this role, you will oversee the planning, implementation, and management of cloud-based services, ensuring seamless integration with existing systems. Your expertise will help us achieve our goals of innovation, agility, and empowerment.

Responsibilities
  • Manage a team of 6 resources with heterogeneous profiles, providing guidance and mentorship to ensure their growth and development.
  • Liaise with suppliers involved in the delivery of cloud services, fostering strong relationships and ensuring alignment with business objectives.
  • Develop and maintain best practices for cloud operations, including IaC, monitoring, high availability, disaster recovery, security, and DevOps methodologies.
  • Collaborate with multiple internal and external partners to drive business transformation and meet the bank's objectives.
  • Evaluate and recommend cloud service providers, negotiating contracts and agreements as needed.
Requirements
  • BA related to industry or other degree, combined with several years of relevant experience in managing complex IT systems.
  • Extensive experience operating large AWS cloud solutions and DevOps tools.
  • Familiarity with deployment management processes, incident management, customer experience development, micro-service architectures (APIs), and agile delivery methodologies (SAFe).
  • Strong communication, influencing skills, strategic vision, and experience in project operationalization and management.
Salary and Benefits

The estimated salary range for this position is between $120,000 and $180,000 per year, depending on experience. In addition to competitive compensation, you'll be eligible for a wide range of benefits, including health and wellness programs, flexible group insurance, generous pension plans, employee share ownership plans, and opportunities for professional growth and development.



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