Restaurant Senior Operations Coordinator

6 days ago


Langley, Canada KFC Full time
Job Description for Restaurant Senior Operations Coordinator at KFC

We are seeking a skilled and experienced Senior Operations Coordinator to join our team at KFC. This is an exciting opportunity for a professional who is passionate about delivering exceptional customer experiences and driving business growth.

About the Role:

The Senior Operations Coordinator will play a key role in ensuring the smooth operation of our restaurants, focusing on leadership, staff management, and customer satisfaction. Key responsibilities include determining services, implementing operational procedures, negotiating with suppliers, addressing customer complaints, planning daily operations, and evaluating performance.

Key Responsibilities:
  • Service Management: Determine type of services to be offered and implement operational procedures to meet customer needs.
  • Suppliers and Sourcing: Negotiate arrangements with suppliers for food and other supplies to ensure high-quality products and optimal pricing.
  • Customer Service: Address customers' complaints or concerns promptly and professionally, providing solutions that meet their needs.
  • Operational Planning: Plan, organize, direct, control, and evaluate daily operations to optimize efficiency and productivity.
Requirements:
  • Education: A degree in Business Administration, Hospitality, or related field is preferred.
  • Experience: At least 2 years of experience in a senior operations or management role in the hospitality industry.
  • Skills and Qualifications: Excellent leadership and communication skills, ability to work under pressure, strong problem-solving and analytical skills, and a passion for delivering exceptional customer experiences.
Benefits:
  • Competitive Salary: $45,000 - $55,000 per year, depending on experience.
  • Benefits Package: Comprehensive health insurance, paid time off, and opportunities for career growth and development.

Please note that the salary range may vary based on location and individual qualifications. If you are a motivated and results-driven professional looking for a challenging role, we encourage you to apply.



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