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**Team Lead of Emergency Housing Operations**

2 months ago


Richmond Hill, Ontario, Canada Accoravillage Full time
Job Summary

We are seeking a highly skilled and experienced Team Lead to oversee the day-to-day operations of our Emergency Housing program. The successful candidate will be responsible for leading a team of workers to deliver high-quality programming and care for at-risk youth.

Key Responsibilities
  • Program Management: Oversee the day-to-day organization and operation of the Emergency Housing program, ensuring compliance with regulatory requirements and organizational policies.
  • Team Leadership: Lead a team of workers to deliver sound and innovative programming and care for at-risk youth, promoting a culture of inclusion and community capacity building.
  • Strategic Planning: Work with the Manager of Youth Hub to develop and implement strategic plans to achieve desired outcomes, aligning with the organization's mission and vision.
  • Collaboration and Liaison: Liaise with Home Base and Food Services to coordinate programming and ensure the needs of youth in the Emergency Housing program are met.
  • Crisis Management: Exercise judgment and initiative in managing crises or critical incidents, ensuring the well-being and safety of youth and staff.
  • Staff Development: Provide direction to staff in terms of operations and programs, ensuring they have the necessary skills and knowledge to deliver high-quality services.
  • Communication and Representation: Communicate the organization's mission, values, and policies to employees and stakeholders, representing the organization in a professional and positive manner.
  • Financial Management: Monitor the program's finances and develop action plans to improve financial performance, working with the Manager of Youth Hub to secure funding and resources.
  • Reporting and Evaluation: Provide regular reports and information to the Manager of Youth Hub, regulatory agencies, and other stakeholders, ensuring compliance with reporting requirements.
Requirements
  • Education: Post-secondary degree or diploma in a child/youth-related field or equivalent combination of education and experience working with youth.
  • Experience: Minimum three years' experience working with at-risk or street-involved youth, with at least one year of supervisory or management experience.
  • Skills: Leadership skills, including motivation, delegation, coaching/mentoring, and empowerment; excellent communication and interpersonal skills; ability to work in a fast-paced environment and adapt to changing circumstances.