Inside Sales and Contracts Specialist

3 weeks ago


Edmonton, Alberta, Canada Rotork Full time
Job Summary

We are seeking a highly skilled Inside Sales and Contracts Specialist to join our team at Rotork. As a key member of our sales team, you will be responsible for preparing timely quotes for customers and accurately entering orders into our system.

You will serve as the primary point of contact for customers, providing quote and order status, milestone tracking, and other required updates from quote receipt through order acknowledgement and final shipment.

This role requires strong customer service experience, with a minimum of 3 years' experience working with instrumentation in a relevant role and/or industry. You should also have experience in using ERP and CRM systems, as well as a degree or engineering/technical qualification.

The successful candidate will have strong interpersonal and people management skills, good communication skills, and a proactive approach to challenges. They will be able to work independently and as part of a team, with a strong attention to detail and ability to multitask.

Key Responsibilities:

  • Prepare timely quotes for customers and accurately enter orders into our system
  • Provide quote and order status, milestone tracking, and other required updates to customers
  • Work closely with cross-functional teams to review projects and develop a plan of action prior to quotation and after receipt of order
  • Manage daily workload and prioritize multiple tasks in a fast-paced environment

Requirements:

  • 3 years' experience working with instrumentation in a relevant role and/or industry
  • Experience in using ERP and CRM systems
  • Degree or engineering/technical qualification
  • Strong customer service experience
  • Good communication skills
  • Proactive approach to challenges
  • Ability to work independently and as part of a team

About Rotork:

Rotork is the market-leading global flow control and instrumentation company, helping our customers manage the flow of liquids, gases, and powders across many industries worldwide. Our purpose is Keeping the World Flowing for Future Generations.

We are going through an exciting period of change and growth, building on our existing market success. It's a great time to join us and make an impact in shaping the future of our business.



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