Housekeeping Services Coordinator

2 weeks ago

Surrey, British Columbia, Canada Fraser Health Full time
Job Summary

The Housekeeping Services Coordinator is a key member of the Fraser Health team, responsible for overseeing the day-to-day operations of housekeeping services and staff within designated sites. This role requires strong leadership and organizational skills, with a focus on delivering high-quality services that meet the needs of patients, clients, and residents.

Key Responsibilities
  • Administer housekeeping service staff within designated sites by coordinating recruitment and hiring, establishing schedules and work assignments, determining training and orientation requirements, overseeing and monitoring performance evaluations, and taking corrective action when necessary.
  • Participate in the development of evaluation criteria for newly developed and/or ongoing housekeeping services.
  • Provide input into organizational structures to ensure the operational needs of designated sites are reflected.
  • Coordinate the implementation of new and/or revised policies and procedures, and monitor compliance.
  • Participate in the planning and management of operating budgets for assigned areas, ensuring efficient utilization of financial resources.
  • Complete variance analyses of allocated budgets and report significant variances, making recommendations for budgetary adjustments.
  • Promote sound interdepartmental relationships through effective communication with user departments to maintain and/or improve services, facilitate consensus, and resolve issues.
  • Participate in the monitoring, analysis, and reporting of quality assurance and control imperatives for housekeeping services.
  • Assist in implementing, managing, and conducting audit programs, analyzing audit data with the Manager, and developing and following up on actions as required.
  • Interpret and administer collective agreements, participating in the investigation of and response to grievances and routine, confidential employee issues, and participating in Third Party hearings as required.
  • Ensure staff and department compliance with all relevant Fraser Health policies and procedures, including infection control and health and safety.
Qualifications
  • Diploma in Business Administration or a related discipline, plus a minimum three recent related experience in a healthcare environment; or an equivalent combination of education, training, and experience.
  • LEADS Capabilities: Demonstrates the leadership practices of the Fraser Health Leadership Framework of Clear, Caring, and Courageous, creating the conditions for people to succeed.
  • Professional/Technical Capabilities: Demonstrated ability to lead, organize, and problem-solve, communicate effectively, both verbally and in writing, and function effectively in a highly dynamic environment.
  • Working knowledge of applicable regulations, legislation, and collective agreements.
  • Computer literacy with word processing, spreadsheets, and database programs.
  • Physical ability to carry out the duties of the position.

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