RFT Specialist, Abilities Claims
4 weeks ago
Joseph Brant Hospital is a full-service hospital located in Burlington, Ontario, serving over 185,000 residents in Halton, Hamilton, Waterdown, Flamborough, Milton, and Stoney Creek. We are a Clinical Education site in conjunction with McMaster University and a partner member of the Burlington Ontario Health Team (BOHT). Our hospital is deeply committed to providing exemplary care and living our core values of Compassion, Accountability, Respect, and Excellence.
Job SummaryWe are seeking a skilled RFT Specialist, Abilities Claims to join our Employee Health Services team. The successful candidate will facilitate and promote a safe return-to-work for employees through gathering and reviewing medical information and case investigation, including documentation of case management plans and rationale.
Key Responsibilities- Facilitate and promote a safe return-to-work for employees through gathering and reviewing medical information and case investigation, including documentation of case management plans and rationale.
- Communicate with key stakeholders, employees, and healthcare providers to adjudicate and manage return-to-work planning.
- Facilitate return-to-work meetings and ensure all parties are in agreement with job modifications, graduated RTW schedule, etc.
- Monitor return-to-work plans and provide regular updates to all stakeholders.
- Collaborate with internal and external experts – physicians, ergonomists, safety specialists, external providers, WSIB, insurance companies.
- Manage the transition to LTD and provide medical and summary case management to the LTD insurer to ensure a seamless transition.
- Provide support to the Attendance Support Program, ensuring appropriate improvements are acknowledged and continued absenteeism is addressed.
- Utilize expert knowledge of WSIB, OHRA, LTD, AODA policies and practices to implement, maintain, and sustain disability management and return-to-work programs, policies, and procedures; technology and tools.
- Liaise with the Health and Safety Specialist in regards to WSIB claims for work-related illness or injury.
- Enhance and champion disability management and return-to-work strategies and related programs and continually foster a strong culture of employee health, safety, and wellness.
- Advises/assists with payroll coding.
- Works closely with other members of the Employee Health Services and Human Resources teams to ensure effective adjudication of benefit entitlement, adequate support for employees absent due to occupational or non-occupational injury or illness, and a timely, safe, and appropriate return to work.
- Post-secondary degree, diploma in a related field or certificate in a Disability Management related field with an equivalent combination of work experience.
- Minimum three (3) years' experience in Disability Management and Return to Work, managing WSIB, STD, and LTD claims.
- Certified Disability Management Professional or Certified Return to Work Coordinator designation preferred.
- Expertise in relevant legislation, e.g. WSIA, Occupational Health & Safety Act, Human Rights Code.
- Demonstrated problem-solving, time management, and prioritization, mediation, and conflict resolution skills.
- The ability to work independently while maintaining collaborative relationships with internal and external contacts.
- Strong computer skills in MS Office is required, experience working with the Parklane system is preferred.
- Excellent presentation, verbal, and written communication skills.
- Strong customer service focus.
- Professional attitude, results-oriented, open to a changing environment.
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