Automotive Finance Specialist

4 weeks ago

Oakville, Ontario, Canada FCT Full time

About FCT

FCT is a leading provider of title insurance, default solutions, and other real estate-related products and services to legal, lending, valuation, and real estate professionals across Canada.

We are committed to the success of each employee and offer a challenging and rewarding work environment.

Key Responsibilities

  1. Provide best-in-class service to internal and external stakeholders, including customers, vendors, and fellow employees.
  2. Appraise and determine accurate wholesale and retail values on assets to maximize national returns.
  3. Stay up-to-date on industry developments and trends, including those related to boats, RVs, trailers, ATVs, motorcycles, and other financed securities.
  4. Prepare detailed support documents and perform duties related to intake, repossession, transport, and skip processes according to company policies and legislative guidelines.
  5. Closely and accurately invoice accounts.
  6. Provide information and guidance to customers to facilitate bringing accounts current.
  7. Maintain detailed records and manage vendor performance to ensure tasks are completed and expectations met.
  8. Conduct PPSA searches, discharges, and registrations, as well as complaint tracking and resolution.
  9. Assign and track third-party vendors, including bailiffs, tracers, transporters, auctions, dealers, lawyers, and agencies.
  10. Update and prepare various reports, manipulate data, and provide meaningful insights.
  11. Document processes and train other employees.

Requirements

  • University or college degree preferred.
  • Two to five years of remarketing, repossession, and collections experience or a combination of education and industry-related experience.
  • Strong knowledge of the automotive finance lifecycle and the automotive industry, including vehicle values.
  • Familiarity with non-standard items, such as recreational vehicles, ATVs, trailers, boats, motors, motorcycles, and other equipment.
  • Firm understanding of Privacy Laws, Personal Property Security Acts, and collections laws across Canada, as well as automotive sales regulations.
  • Understanding of Canadian insolvency laws and legal recovery processes.
  • Quebec collections and recovery experience an asset.
  • Proficiency with inventory management software, client maintenance software, collections software, and Microsoft Office, with advanced user experience in Excel, Word, and Outlook.
  • Superb oral and written communication skills in English, with bilingual French/English an asset.

What We Offer

  • Comprehensive benefits, including virtual healthcare and an Employee & Family Assistance Program.
  • Group retirement savings plan with company match.
  • Paid holidays and generous paid time off.
  • Hybrid work arrangements.
  • Paid volunteer opportunities and charitable donation matching.
  • Employee recognition programs, including referral incentives.
  • Potential for performance-based incentives.
  • The opportunity to participate in our stock purchase plan.

We are an award-winning organization that empowers each employee to be great and drive results. Join us and be part of a workforce that is engaged and empowered to succeed.

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