Automotive Asset Recovery Specialist

3 weeks ago

Oakville, Ontario, Canada FCT Full time

Company Overview

FCT is a leading provider of title insurance, default solutions, and real estate-related products and services across Canada. We are committed to the success of each employee and offer a challenging and rewarding work environment.

Job Summary

We are seeking a highly skilled and experienced Automotive Asset Recovery Specialist to join our team. The successful candidate will be responsible for appraising and determining accurate wholesale and retail values on assets to maximize national returns.

Key Responsibilities

  1. Provide best-in-class service to internal and external stakeholders, including customers, vendors, and fellow employees.
  2. Appraise and determine accurate wholesale and retail values on assets using tools like CBB, Nada, Blue books, Trader, and online resources.
  3. Stay up-to-date on industry trends and developments, including Boats, RVs, Trailers, ATVs, Motorcycles, Standard road vehicles, tractors, and other financed securities.
  4. Prepare detailed support documents and perform duties related to intake, repossession, transport, and skip processes according to company policies and legislative guidelines.
  5. Closely and accurately invoice accounts.
  6. Provide information and guidance to customers to facilitate bringing accounts current.
  7. Maintain detailed records and manage vendor performance to ensure tasks are completed and expectations met.
  8. Perform PPSA searches, discharges, and registrations, as well as complaint tracking and resolution.
  9. Assign and track third-party vendors, including Bailiffs, Tracers, Transporters, Auctions, dealers, lawyers, and agencies.
  10. Update and prepare various reports, manipulate data, and provide meaningful insight.
  11. Document processes and train other employees.

Requirements

  • University or college degree preferred.
  • Two to five years of remarketing, repossession, and collections experience or a combination of education and industry-related experience.
  • Strong knowledge of the automotive finance lifecycle and the automotive industry, including vehicle values.
  • Familiarity with non-standard items like recreational vehicles, ATV's, trailers, Boats, Motors, Motorcycles, and other equipment.
  • Firm understanding of Privacy Laws, Personal Property Security Acts, and collections laws across Canada.
  • Understanding of Canadian insolvency laws and legal recovery processes.
  • Quebec collections and recovery experience an asset.
  • Proficiency with inventory management software, client maintenance software, collections software, and Microsoft Office.
  • Excellent oral and written communication skills in English. Bilingual French/English is an asset.

What We Offer

  • Comprehensive benefits, including virtual healthcare and an Employee & Family Assistance Program.
  • Group retirement savings plan with company match.
  • Paid holidays and generous paid time off.
  • Hybrid work arrangements.
  • Paid volunteer opportunities and charitable donation matching.
  • Employee recognition programs, including referral incentives.
  • Potential for performance-based incentives.
  • The opportunity to participate in our stock purchase plan.

About Us

FCT is an award-winning organization that empowers each employee to be great and drive results. We offer a dynamic and inclusive work environment that values diversity and celebrates individual talents.

Why Join Us

By joining FCT, you will be part of a team that is committed to excellence and dedicated to making a positive impact on our colleagues, customers, and communities. We look forward to meeting you and exploring how you can contribute to our success.

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