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Restaurant Operations Manager
2 months ago
We are seeking a highly skilled and experienced Restaurant Assistant Manager to join our team at Tim Hortons. As a key member of our restaurant management team, you will be responsible for overseeing the daily operations of our restaurant, ensuring exceptional customer service, and driving sales growth.
Key Responsibilities- Restaurant Operations: Oversee the day-to-day operations of the restaurant, including managing staff, inventory, and cash handling.
- Customer Service: Ensure that all customers receive exceptional service, responding to complaints and concerns in a timely and professional manner.
- Staff Management: Supervise and train a team of 3-4 staff members, providing guidance and support to ensure they meet performance expectations.
- Marketing and Sales: Participate in marketing plans and implementation, identifying opportunities to drive sales growth and increase customer engagement.
- Financial Management: Balance cash and complete balance sheets, cash reports, and related forms, ensuring accurate financial records and compliance with company policies.
- Inventory Management: Organize and maintain inventory, ensuring that stock levels are adequate to meet customer demand.
- Health and Safety: Ensure that all health and safety regulations are followed, maintaining a clean and safe working environment for staff and customers.
- Supplier Negotiations: Negotiate arrangements with suppliers for food and other supplies, ensuring the best possible prices and quality.
- Education: Secondary (high) school graduation certificate.
- Experience: 1 year to less than 2 years of experience in a restaurant management role.
- Computer and Technology Knowledge: Proficient in electronic cash registers, MS Office, and point of sale systems.
- Work Conditions and Physical Capabilities: Ability to work in a fast-paced environment, standing for extended periods, and lifting up to 25 pounds.
- Personal Suitability: Accurate, client-focused, dependable, efficient interpersonal skills, excellent oral and written communication, flexibility, organized, reliable, and a team player.
