Freelance Luxury Brand Experience Specialist

4 weeks ago


Edmonton, Alberta, Canada CXG Full time

Enhance the luxury experience with CXG, a leading customer experience agency. As a Freelance Luxury Brand Experience Specialist, you'll evaluate premium brands, providing valuable feedback through questionnaires. Your assignments will be diverse, ranging from fashion to cosmetics, and more. Your evaluations may involve visiting stores, returning purchases, or making appointments. Please note: Applicants should not have worked for luxury retail brands to ensure objectivity.

Your responsibilities will include:

  • Conducting discreet evaluations of luxury brands in-store, online, or both.
  • Providing objective feedback about your experiences.
  • Choosing assignments that align with your profile and interests.
  • Completing questionnaires after each evaluation.
  • Complying with project objectives and special requirements from the luxury brand.

To become an evaluator, follow these steps:

  1. Fill in your contact information on the sign-up form.
  2. Log into our platform and tell us more about yourself.
  3. Verify your profile and receive an email with your credentials.
  4. Complete the general certification and you're ready to start.

About CXG:

CXG is a global customer experience agency servicing premium and luxury brands. Our 12 offices worldwide service 70 countries, with a team of 220+ customer experience experts and a network of over 80,000 evaluators. Learn more at www.cxg.com.

Enjoy the flexibility of working from our mobile application, where you can search and apply for missions, take certifications, submit surveys, and more.

Requirements:

  • Must be 18 years or older (21 years or older in Canada).
  • Existing client of premium and luxury brands.
  • Not contractually engaged with any retail brands.
  • Punctual, organized, detail-oriented, reliable.
  • Observant, passionate about customer experience.

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