Produce Department Manager
2 weeks ago
Calgary Co-op is seeking a highly skilled Produce Department Manager to join our team. Reporting to the Centre Manager, the successful candidate will be responsible for the overall operations of the Produce department to improve customer service, program execution, and company profitability. Key responsibilities include scheduling, appraisals, budgeting, and attainment of financial results. The successful candidate will also be responsible for the overall management of image, standards, implementation, and adherence to company programs, policies, and procedures.
The successful candidate will be partnered with an experienced Produce Manager who will provide practical training and leadership skills needed for the candidate to manage the overall operations of the Produce department. During the Management Development training program, you will learn various facets about the commodity, including scheduling, appraisals, budgeting, financial information, and reports.
Responsibilities:
- Manage the Produce Department in accordance with company policies, procedures, programs, merchandising standards, and overall expectations.
- Provide feedback to Centre Manager/Assistant Centre Manager and Produce Operations Director regarding recommendations for continued improvement of operations.
- Demonstrate and provide leadership that creates a team environment within the centre.
- Provide leadership and direction in the development and achievement of financial results and store budget objectives in the areas of sales, margins, expenses, profits, EHP, and inventory turns.
- Responsible to assist centres adherence to government regulations in the areas of price integrity, labeling, sanitation, and food and safety.
- Maintain customer service standards tracking, monitoring, and follow-up of customer comments and complaints in a timely efficient manner.
- Provide leadership and direction while upholding confidentiality in the areas of employee relations, performance management, security, union contract compliance, administration of policy and procedures, and WCB claims.
- Coach, mentor, and develop Team Members, including overseeing onboarding and providing career development planning and opportunities.
- Coordinate yearly performance work plans.
- Perform or assist with the year-end performance reviews and development action plans.
- Provide leadership in the areas of Occupational Health and Safety (OH&S) including participate in OH&S activities, ensuring employees are knowledgeable about and comply with OH&S policies, procedures, and legislation.
Minimum Qualifications:
- Grade 12 Education.
- Two years' of Calgary Co-op supervisory experience or
- Three years' retail supervisory experience.
Desirable Qualifications:
- Post-secondary education.
- Three years' of retail produce supervisory experience.
Benefits & Perks:
Working at Calgary Co-op provides opportunities for increasing levels of responsibility, personal growth, and challenge, and the experience of working for a company that is proud of the communities it serves. We offer competitive wages, an industry-leading pension plan, paid vacation, employee discounts, a recognition program, social committee events, and employee and family assistance plan.
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