Department Head

5 days ago

Grimsby, Ontario, Canada Real Canadian Superstore Full time

**Job Summary**

As a Department Manager at Real Canadian Superstore, you will be responsible for overseeing the day-to-day operations of a specific department within the store. This includes ensuring the department meets or exceeds sales and profitability goals, training and developing department associates in customer service, product knowledge, and merchandising, and maintaining a clean and safe department for customers and employees.

**Key Responsibilities**

  • Oversee the day-to-day operations of a specific department within the store.
  • Ensure the department meets or exceeds sales and profitability goals.
  • Train and develop department associates in customer service, product knowledge, and merchandising.
  • Ensure merchandise is stocked, displayed, and priced appropriately.
  • Monitor inventory levels and coordinate with other departments to ensure timely replenishment.
  • Maintain a clean and safe department for customers and employees.
  • Manage departmental expenses and assist in budget preparation.
  • Communicate regularly with store management and other department managers to ensure store-wide goals are being met.
  • Lead, coach, and motivate colleagues to improve productivity, engagement, and retention.
  • Be committed to maintaining merchandising and operational standards.
  • Build and lead diverse teams that foster a workplace of inclusiveness and belonging.

**Requirements**

  • High school diploma or equivalent; some college coursework preferred.
  • Previous retail management experience, preferably in a departmental or specialty store setting.
  • Strong leadership and interpersonal skills with the ability to motivate and develop associates.
  • Excellent organizational and time management skills.
  • Ability to work a flexible schedule, including nights and weekends.
  • Proficiency in basic computer skills, including Microsoft Office.
  • Knowledge of retail operations, including merchandising, inventory management, and customer service.
  • Ability to lift and move up to 50 pounds and stand for extended periods of time.

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