Logistics Operations Manager

3 days ago

Montreal, Quebec, Canada MEDLOG Transport & Logistics Full time
Job Summary:

We are seeking an experienced Logistics Operations Manager to oversee dispatch operations and support the Director of Trucking Operations at MEDLOG Transport & Logistics. This is an exciting opportunity for a seasoned professional to take on a leadership role in an expanding company.

About Us:

MEDLOG is a leading provider of logistics solutions, dedicated to delivering customer-centric services that meet the needs of our clients. Our team is passionate about providing reliable, resourceful, and cost-effective logistics solutions that enable our customers to succeed in today's competitive market.

Key Responsibilities:

- Lead and manage a team of 6 dispatchers, ensuring smooth and efficient operations, while maintaining high safety and service standards.
- Provide guidance, mentorship, and training to the dispatch team, fostering a positive and productive environment.
- Take responsibility for scheduling and dispatching trucking resources, ensuring that all deliveries are completed on time and per client requirements.
- Supervise day-to-day operations when the Director of Trucking is not in the office, making critical decisions and providing leadership support.
- Monitor driver performance, safety, and compliance, working closely with the Safety and Compliance Manager.
- Ensure efficient communication between the dispatch team, drivers, and clients to resolve issues promptly.
- Maintain accurate records of all dispatch activities, ensuring proper documentation and reporting.
- Collaborate with other departments to optimize logistics processes and improve operational efficiency.
- Ensure that the dispatch team adheres to all company policies, industry regulations, and customer service standards.

Requirements:

- Minimum of 10 years of experience in a trucking/logistics environment, with at least 5 years in a management or leadership role.
- Strong understanding of trucking operations, dispatching systems, and logistics.
- Experience managing a team of dispatchers or similar roles.
- Knowledge of both Canadian and U.S. transportation regulations is an asset.
- Excellent problem-solving and decision-making skills, with the ability to manage crisis situations effectively.
- Strong organizational skills and attention to detail.
- Ability to work independently and as part of a team.
- Outstanding communication skills in both English and French.
- Proficient in using dispatch software and other relevant technology.

Compensation:

This role offers a competitive salary range of $85,000 - $110,000 per year, depending on experience. In addition to a comprehensive benefits package, including flexible health and dental benefits coverage, RRSP matching, and a tailored training program, we also offer opportunities for career advancement and professional growth.

What We Offer:

- A dynamic and supportive work environment that values teamwork and collaboration.
- Opportunities for professional development and career advancement.
- Competitive compensation and benefits package.
- Recognition and rewards for outstanding performance.
- A culture that promotes diversity, equity, and inclusion.

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