Travel Industry Technical Specialist
1 day ago
We are seeking a skilled Travel Industry Technical Specialist to join our team at Direct Travel.
Job SummaryThis is a remote position where you will work directly with customers, third-party vendors, and our Account Management/Sales/Operations teams to demonstrate, implement, and support several 3rd party Applications with a focus on online booking tools.
Key Responsibilities- Lead and manage online booking tool implementations from kick-off to launch.
- Manage multiple concurrent implementations following Direct Travel's implementation methodology.
- Meet and exceed predetermined implementation timelines.
- Creatively design solutions, via the online tools, for complex requirements.
- Conduct effective training and product demonstrations with clients remotely.
- Provide updates on client statuses and escalate issues while maintaining control of the project.
- Provide second-level support for the troubleshooting and diagnosing of issues and defects related to Direct Travel's suite of Travel technology tools.
- Report defects to our travel technology partners as required and follow up to ensure they are rectified.
- Act as a liaison between Direct Travel and technology vendors to resolve any technical issues.
- Work effectively with peers, other departments, and management.
- Minimum 1 year configuring an online booking tool in a technical implementation or support role.
- Knowledge of Deem, Cytric, Certify, GetThere On-Line Booking tools.
- A good understanding of travel industry technologies.
- Sabre GDS experience - Amadeus/Travelport an asset.
- Ability to multi-task in a fast-paced customer-service focused environment.
- Excellent verbal and written communication skills.
- Strong technical, presentation, and customer support skills.
- Organized, resourceful, and autonomous.
- A problem solver having the ability to troubleshoot complex technical issues.
- Must be thorough and detail-oriented.
- Results-driven.
- Travel industry knowledge.
In addition to medical, dental, and vision benefits, Direct Travel offers an employee rewards and recognitions program, Total Rewards Package, which includes wellness, sustainability, DE&I initiatives, and mental health support.
The estimated salary for this role is $65,000 - $80,000 per year, depending on experience.
-
Product Support Specialist
3 weeks ago
Montreal, Quebec, Canada Direct Travel Full timeProduct Support SpecialistDirect Travel is seeking a highly skilled Product Support Specialist to join our team. As a Product Support Specialist, you will be responsible for leading and managing online booking tool implementations from kick off to launch.Key Responsibilities:Lead and manage online booking tool implementations from kick off to launchManage...
-
Product Support Specialist
3 weeks ago
Montreal, Quebec, Canada Direct Travel Full timeProduct Support SpecialistDirect Travel is seeking a highly skilled Product Support Specialist to join our team. As a Product Support Specialist, you will be responsible for providing exceptional support to our customers, third-party vendors, and internal teams.Key Responsibilities:Lead and manage online booking tool implementations from kick-off to...
-
Product Support Specialist
4 weeks ago
Montreal, Quebec, Canada Direct Travel Full timeProduct Support SpecialistDirect Travel is seeking a skilled Product Support Specialist to join our team. As a Product Support Specialist, you will work directly with customers, third-party vendors, and Direct Travel Account Management/Sales/Operations teams to demonstrate, implement, and support several 3rd party Applications with a focus on online booking...
-
Product Support Specialist
3 weeks ago
Montreal, Quebec, Canada Direct Travel Full timeProduct Support SpecialistDirect Travel is seeking a skilled Product Support Specialist to join our team. As a Product Support Specialist, you will be responsible for implementing and supporting online booking tools, working directly with customers, third-party vendors, and our Account Management/Sales/Operations teams.This is a fully remote position, and...
-
Technical Sales Specialist
2 weeks ago
Montreal, Quebec, Canada Rohde & Schwarz (China) Technology Co., Ltd. Full timeJob Title: Technical Sales SpecialistRohde & Schwarz is a global technology company with a rich history of innovation, and we are seeking a Technical Sales Specialist to join our team. As a Technical Sales Specialist, you will be responsible for supporting the sales and marketing channel, demonstrating products, providing training and application support to...
-
Industrial Maintenance Specialist
13 hours ago
Montreal, Quebec, Canada CB Canada Full timeJob Title: Industrial Maintenance SpecialistAbout the Role:We are seeking a skilled and detail-oriented Industrial Maintenance Specialist to join our team at CB Canada. As an essential member of our service team, you will play a vital role in maintaining and repairing industrial equipment, ensuring our customers receive top-notch...
-
Montreal, Quebec, Canada Ecolab Full timeJob Summary:As a Technical Sales Representative, Industrial Water Treatment, you will be responsible for revenue and profit growth of programs and services in targeted accounts in primary metals, chemical manufacturing, and power generation. You will use a consultative sales approach to build relationships with existing customers by executing system...
-
Technical Specialist
4 weeks ago
Montreal, Quebec, Canada S I Systems Full timeJob Title: Technical SpecialistOur client is seeking an experienced Technical Specialist to manage Jira Cloud within the financial services industry. This is a contract position that requires strong technical skills and experience with Jira.Key Responsibilities:Create and manage custom issue types, fields, and screens.Manage user accounts, groups, and...
-
PLM Technical Specialist
1 month ago
Montreal, Quebec, Canada Maya HTT Full timeJob Title: PLM Technical SpecialistMaya HTT is a world-leading supplier of software, services, and development for digital industries solutions and a Platinum Siemens partner. Our clients rely on our expertise to achieve the full potential of their software investment.We are seeking a highly motivated and autonomous individual to join our PLM team. As a...
-
PLM Technical Specialist
1 month ago
Montreal, Quebec, Canada Maya HTT Full timeJob Title: PLM Technical SpecialistMaya HTT is a world-leading supplier of software, services, and development for digital industries solutions and a Platinum Siemens partner. Our clients rely on our expertise to achieve the full potential of their software investment.We are seeking a highly motivated and autonomous individual to join our PLM team. As a...
-
Travel Industry Sales Representative
7 days ago
Montreal, Quebec, Canada Teleperformance Full timeOverviewWe are seeking a skilled Travel Representative to join our team at Teleperformance. This role involves providing exceptional customer experiences through travel-related services and sales.As a Travel Representative, you will be responsible for:Answering customer inquiries and turning them into sales opportunitiesUtilizing sales techniques to meet...
-
Technical Support Specialist
4 weeks ago
Montreal, Quebec, Canada Velan Full timeSpecialist, After-Market Technical ServicesVelan is seeking a highly skilled and motivated individual to join our team as a Specialist, After-Market Technical Services. As a key member of our technical support team, you will be responsible for providing expert technical assistance to our customers and end-users, ensuring their operations are minimally...
-
Technical Documentation Specialist
4 weeks ago
Montreal, Quebec, Canada beBee Professionals Full timeJob Title: Technical Documentation SpecialistBeBee Professionals is seeking a skilled Technical Documentation Specialist to create, edit, and maintain technical documentation for our products and services.Responsibilities:Develop and maintain technical documentation, including user manuals, installation guides, and technical specificationsResearch and...
-
Technical Support Specialist
2 months ago
Montreal, Quebec, Canada Talentuch Full timeAbout the RoleWe are seeking a highly skilled Technical Support Specialist to join our team at Talentuch. As a Technical Support Specialist, you will be responsible for providing exceptional support to our customers, ensuring their technical issues are resolved efficiently and effectively.Key ResponsibilitiesProvide timely and effective support to customers...
-
Technical Support Specialist
2 months ago
Montreal, Quebec, Canada Talentuch Full timeAbout the RoleWe are seeking a highly skilled Technical Support Specialist to join our team at Talentuch. As a Technical Support Specialist, you will be responsible for providing exceptional support to our customers, ensuring their technical issues are resolved efficiently and effectively.Key ResponsibilitiesProvide timely and effective support to customers...
-
Cement Industry Specialist
4 days ago
Montreal, Quebec, Canada Holcim Full timeJob SummaryWe are seeking a skilled and experienced Cement Industry Specialist to join our team at Holcim. This role will involve developing technical expertise in cement products, from manufacturing to end-use, through exposure to various functions and projects.About the RoleThe Cement Industry Specialist will be responsible for analyzing concrete test...
-
Industrial Mechanic Specialist
3 weeks ago
Montreal, Quebec, Canada Kaayu Technologies Full timeWe are seeking a skilled Industrial Mechanic Specialist to join our team at Kaayu Technologies.Key Responsibilities:Assemble and adjust mechanical parts and componentsOperate machinery and equipment safely and efficientlyPerform general maintenance and repairsRead and interpret technical plans and diagramsWork effectively in a team...
-
Technical Support Specialist
1 month ago
Montreal, Quebec, Canada Velan Full timeSpecialist, After-Market Technical ServicesWe are seeking a highly skilled and motivated Specialist, After-Market Technical Services to join our team at Velan. As a key member of our technical support team, you will be responsible for providing expert technical support to our customers and end-users, ensuring their operations are minimally impacted by...
-
Technical Support Specialist
1 month ago
Montreal, Quebec, Canada Velan Full timeSpecialist, After-Market Technical ServicesWe are seeking a highly skilled and motivated Specialist, After-Market Technical Services to join our team at Velan. As a key member of our technical support team, you will be responsible for providing expert technical support to our customers and end-users, ensuring their operations are minimally impacted by...
-
PLM Technical Specialist
4 weeks ago
Montreal, Quebec, Canada Maya HTT Full timeAbout the RoleWe are seeking a highly skilled and motivated PLM Technical Specialist to join our team at Maya HTT. As a key member of our PLM team, you will play a critical role in supporting our continued growth and success.Key ResponsibilitiesSupport PLM sales opportunities with new and existing customers, ensuring proposed solutions meet customer needs...