Lead Service Delivery Manager

1 week ago


London, Ontario, Canada Farm Boy Full time
Service Delivery Manager Role at Farm Boy

We are seeking a highly skilled Service Delivery Manager to join our team at Farm Boy. In this role, you will be responsible for assisting the Department Manager in achieving company goals while ensuring exceptional customer service.

Key Responsibilities:
  • Develop and implement strategies to improve customer satisfaction and loyalty.
  • Collaborate with the Department Manager to achieve sales targets and department goals.
  • Support training and coaching of team members to enhance their skills and knowledge.
  • Foster a positive work environment that promotes teamwork and collaboration.
Requirements:
  • Typically requires completion of a post-secondary program with an emphasis in business or a related field.
  • A minimum of 1 year of progressively responsible supervisory or management experience is preferred.
  • Excellent organizational, interpersonal, and analytical skills are essential.
  • Candidates must possess a clear and effective communication style and good judgment and decision-making abilities.
Benefits:
  • A competitive salary range of $60,000 - $80,000 per year, depending on experience.
  • A comprehensive benefits package, including health and dental insurance, retirement savings plan, and paid time off.
  • The opportunity to work in a dynamic and fast-paced retail environment.
About Us:

Farm Boy is a leading fresh food retailer in Ontario, dedicated to providing an exceptional shopping experience for our customers. We value innovation, teamwork, and customer satisfaction above all else.



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