Client Growth Manager

3 days ago


Calgary, Alberta, Canada Tbwa ChiatDay Inc Full time

Tbwa Chiat/Day Inc is seeking an exceptional Client Growth Manager to join our team. As a key member of our account management team, you will be responsible for driving growth and managing client relationships.

About the Role

As a Client Growth Manager, you will be responsible for leading projects within your designated vertical client set, ensuring client satisfaction and driving account revenue growth.

Your clients will see you as a trusted advisor, delivering outstanding digital experiences.

  • Develop and execute strategic plans to drive growth in client relationships and revenue generation
  • Build and maintain relationships with senior managers in client organizations while offering leadership to internal teams
  • Lead projects to completion, adhering to best practices and cross-functional solutions
  • Foster deeper collaboration opportunities that position clients as innovative leaders in digital solutions
  • Demonstrate industry expertise in structure, trends, initiatives, and best practices
  • Supervise the development of detailed proposals and statements of work with team support
  • Collaborate closely with internal creative, strategy, and project management teams to ensure consistency and cohesiveness across campaigns and workstreams
About You

To succeed in this role, you will need:

  • 2–3 years of integrated digital account management experience, preferably in the digital and performance marketing space
  • A strong ability to handle multiple tasks concurrently and collaborate with remote or decentralized teams
  • Familiarity with social media and a passion for digital trends and innovations
  • Comprehensive knowledge of content management, analytics, digital marketing, eCommerce, and internet technologies
  • Proven experience working with complex clients, delivering annual services revenues exceeding $7MM
  • Exceptional communication and leadership skills, including outstanding presentation abilities
  • A proactive approach to learning and excitement about data analytics
We Offer

We provide a comprehensive benefits package, including global maternity and parental leave, competitive benefits packages, vacation, compassionate leave, sick days, and flex days. We also offer access to online services for families and new parents, extensive winter holiday office closures, and diversity and inclusion initiatives.



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