Housekeeping Manager Lead Role for Luxury Hotel

1 week ago


Vancouver, British Columbia, Canada Rosewood Hotel Group Full time
Job Description:

We are seeking a highly skilled and experienced Housekeeping Manager to lead our housekeeping team at the Rosewood Hotel Georgia in Vancouver, Canada.

About Us:

The Rosewood Hotel Georgia is a legendary hotel that has been a symbol of luxury and elegance since its debut in the 1920s. As a member of the Rosewood Hotel Group, we are committed to providing exceptional service and creating unforgettable experiences for our guests.

Job Summary:

The successful candidate will be responsible for overseeing the daily operations of the housekeeping department, ensuring that all rooms and public areas are maintained to the highest standards of cleanliness and quality. This is a key leadership role that requires strong communication and problem-solving skills, as well as the ability to work effectively with a diverse team.

Responsibilities:
  • Lead and manage a team of housekeeping staff to ensure that all rooms and public areas are clean and well-maintained
  • Develop and implement effective cleaning schedules and protocols to meet the needs of our guests
  • Maintain high levels of customer satisfaction by responding promptly to guest complaints and resolving issues efficiently
  • Collaborate with other departments to ensure seamless service delivery and a positive guest experience
Requirements:

To be successful in this role, you will need:

  • A minimum of two years' experience in a supervisory position in a luxury hotel or similar environment
  • Strong leadership and communication skills, with the ability to motivate and inspire a team
  • Excellent problem-solving and conflict resolution skills
  • A keen eye for detail and a commitment to delivering exceptional quality
Benefits:

As a valued member of our team, you can expect:

  • A competitive salary of $80,000 - $100,000 per year, depending on experience
  • A comprehensive benefits package, including health, dental, and vision coverage
  • Opportunities for professional development and career advancement


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