Technical Support Specialist

7 days ago

Rosser, Canada Pluto Transport Inc Full time
Job Description

We are seeking a skilled User Support Technician to join our team at Pluto Transport Inc.

Key Responsibilities
  • Provide technical assistance to users experiencing difficulties with computer systems.
  • Research and implement solutions by consulting user guides, technical manuals, and other documents.
  • Offer advice and training to users in response to identified difficulties.
  • Collect, organize, and maintain a problems and solutions log for use by other technical support analysts.
  • Offer business systems, network, and Internet support to users in response to identified difficulties.
  • Provide exceptional customer service.
  • Manage incidents effectively.
Requirements
  • Secondary (high) school graduation certificate.
  • 1 year to less than 2 years of experience in a related field.
  • Permanent employment.
  • English language proficiency.
  • 40 hours per week.

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