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Association, Account Manager
2 months ago
Key Responsibilities:
- Define business objectives by identifying products and pricing that meet customer needs and drive revenue growth.
- Create and conduct proposal presentations and RFP responses to showcase Lone Wolf's solutions and expertise.
- Improve the experiences clients have with Lone Wolf, with the goal of increasing client satisfaction and loyalty.
- Execute a coordinated account plan aligned with corporate goals for driving growth, adoption, and retention.
- Establish strong business relationships with clients as a trusted advisor, providing strategic guidance and support.
- Maintain a regular cadence of contact with clients to consult on their business needs and challenges.
- Identify and address business needs and challenges, actively recognizing cross-sell and up-sell opportunities for the Lone Wolf Team.
- Retain customers through execution of renewals within your territory, ensuring long-term relationships and revenue streams.
- Coordinate the involvement of company personnel, including Professional Services, Support, and Sales to meet account performance objectives and clients' expectations.
- Perform other duties and responsibilities as assigned to support the success of the account and the company.
Requirements:
- BA or BS Degree preferred or a solid combination of both education and real estate industry experience.
- 3+ years of Sales/Customer Success Experience in the Real Estate industry, Associations, and/or MLS.