Cloud Solutions Architect

2 weeks ago


Old Toronto, Canada Amazon Full time
Cloud Technical Account Manager

We are seeking an experienced Cloud Solutions Architect to join our team. As a Cloud Technical Account Manager, you will be responsible for guiding our customers through their cloud journey, ensuring they achieve the best value from AWS services.

The ideal candidate will have a strong background in technical engineering, with experience in operational parameters and troubleshooting for compute/storage/networking/CDN/databases/DevOps/big data and analytics/security/applications development in a distributed systems environment. You will work closely with customers to understand their business needs and provide strategic technical guidance to help plan and build solutions using best practices.

You will also be responsible for proactively keeping your customers' AWS environments operationally healthy, identifying opportunities for cost optimization, and driving discussions with senior leadership regarding incidents, trade-offs, support, and risk management. The close relationships developed with your customers will enable you to understand their technical challenges and help them achieve the greatest value from AWS.

This role requires excellent communication and interpersonal skills, with the ability to effectively represent AWS within a customer's environment. You must be able to travel 10% or more as needed.

About the Role

This is a key position in our Enterprise Support organization, requiring a deep understanding of AWS services and a passion for helping customers succeed in the cloud.

  • 3+ years of technical engineering experience
  • Experience with operational parameters and troubleshooting for three (3) of the following: compute/storage/networking/CDN/databases/DevOps/big data and analytics/security/applications development in a distributed systems environment
  • Bachelor's degree
Compensation and Benefits

We offer a competitive salary range of $120,000 - $180,000 per year, depending on location and experience. Additionally, you will receive a comprehensive benefits package, including medical, dental, and vision insurance, as well as a 401(k) matching program.



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