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Food Service Team Lead

2 months ago

Pickering, Ontario, Canada TIM HORTONS Full time
Job Summary

We are seeking a highly skilled and experienced Food Service Supervisor to join our team at Tim Hortons. As a key member of our operations team, you will be responsible for overseeing the daily activities of our food service staff, ensuring that our high standards of quality and customer service are consistently met.

Key Responsibilities
  • Leadership and Supervision
    • Supervise and coordinate the activities of food service staff, including training and development
    • Establish methods to meet work schedules and ensure efficient use of resources
  • Food and Beverage Management
    • Requisition food and kitchen supplies, ensuring that inventory levels are maintained
    • Estimate ingredient and supplies required for meal preparation, minimizing waste and excess
  • Customer Service
    • Ensure that food and service meet quality control standards, addressing customer complaints and concerns in a professional manner
  • Administrative Tasks
    • Prepare budget and cost estimates, maintaining accurate records of stock, repairs, sales, and wastage
Requirements
  • Education
    • College, CEGEP, or other non-university certificate or diploma from a program of 3 months to less than 1 year
  • Experience
    • 2 years to less than 3 years of experience in a food service supervisory role
  • Personal Qualities
    • Client focus, team player, and strong communication skills
Work Environment

Our fast-paced environment requires attention to detail and the ability to work effectively in a team. Public transportation is available, and we offer a permanent position with 30 to 44 hours of work per week.