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Medical Office Assistant

2 months ago

Winnipeg, Manitoba, Canada Academy Skin Centre Ltd. Full time
About the Role

We are seeking a highly organized and detail-oriented Medical Office Assistant to join our team at Academy Skin Centre Ltd. As a Medical Office Assistant, you will play a vital role in providing exceptional patient care and administrative support to our medical team.

Key Responsibilities
  • Front Desk Reception
    • Greets patients and visitors, directing them to the appropriate area or contact person.
    • Provides basic information to clients and the public, ensuring a positive and welcoming experience.
  • Administrative Support
    • Obtains and processes information required to provide customer service, ensuring accuracy and attention to detail.
    • Records and relays information, maintaining confidentiality and discretion when necessary.
    • Schedules and confirms appointments, ensuring seamless communication with patients and staff.
    • Performs clerical duties, such as filing, sorting, and distributing mail, maintaining a organized and efficient workspace.
    • Answers telephone calls and relays messages, providing excellent communication and customer service skills.
  • Work Environment
    • Works in a fast-paced environment, requiring adaptability and flexibility to meet the needs of patients and staff.
    • Works under pressure, maintaining composure and professionalism in high-stress situations.
    • Requires attention to detail, ensuring accuracy and precision in all tasks and responsibilities.
  • Personal Qualities
    • Exhibits efficient interpersonal skills, building strong relationships with patients, staff, and external partners.
    • Displays excellent oral communication skills, effectively conveying information and ideas to diverse audiences.
    • Is flexible, adaptable, and able to prioritize tasks and responsibilities in a dynamic environment.
    • Is organized, reliable, and a team player, contributing to a positive and productive work environment.
    Requirements
    • Education
      • Secondary (high) school graduation certificate.
    • Work Experience
      • 2 years to less than 3 years of experience in a medical office setting.
    • Language
      • Fluent in English.
    • Benefits
      • Health care plan.
      • Free parking available.
      • Learning/training paid by employer.
      • On-site amenities.
      • On-site recreation and activities.