Business Application Manager

2 weeks ago

Ottawa, Ontario, Canada Telesat Full time

At Telesat, we are seeking a highly skilled Business Application Manager to oversee the maintenance and enhancement of our business applications. This role requires a unique blend of technical expertise and business acumen to ensure that our software systems align with our goals and objectives.

Main Responsibilities:

  • Manage a team of developers that supports the lifecycle of business applications, including selection, implementation, configuration, customization, integration, and ongoing support.
  • Lead a team's activities and resource allocation using an Agile methodology.
  • Collaborate with business stakeholders to understand their high-level needs and translate them into functional and technical requirements for application development and enhancement.
  • Plan and coordinate application-related projects, including timelines, resources, and deliverables, to ensure successful execution and timely completion.
  • Ensure the availability, stability, and performance of business applications by overseeing maintenance activities, troubleshooting issues, and implementing upgrades and patches.
  • Ensure data integrity, security, and compliance within business applications, including access controls and regulatory requirements.
  • Analyze and assess business processes and workflows to identify opportunities for automation, efficiency improvements, and system enhancements.
  • Develop and implement change management strategies to facilitate user adoption of new applications or system updates, including communication, training, and user acceptance testing.
  • Stay up-to-date with industry trends, emerging technologies, and best practices in business application management, and make recommendations for process and system improvements.

Requirements:

  • A degree in computer science, information systems, business administration, or a related field. Relevant certifications such as Project Management Professional (PMP) or ITIL is beneficial.
  • In-depth understanding of information technology concepts, systems, and methodologies. Familiarity with software development lifecycle (SDLC), infrastructure management, compliance, and IT service management (ITSM).
  • Experience with enterprise resource planning (ERP) systems and customer relationship management (CRM) software.
  • Strong technical knowledge of business applications, databases, integration technologies, and software development methodologies.
  • A solid understanding of business processes and workflows, as well as the ability to translate business requirements into technical solutions.
  • Excellent interpersonal and communication skills to effectively interact with stakeholders at all levels, including business users, IT teams, and vendors.
  • In-depth experience with GitLab/Jira/Confluence/MS Office tools.
  • Familiarity with project management methodologies, such as Agile or Waterfall.
  • Experience in leading and managing a team of application developers, analysts, or support personnel.
  • Ability to adapt to changing business needs, priorities, and technologies.
  • Ability to make decisions and recommendations requiring analysis and interpretation within established procedures.
  • Ability to work in a moderate visual concentration environment using a video display terminal.
  • Ability to travel to national and international locations as required.

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