Multilingual Accounts Receivable Coordinator Position

6 days ago


Oakville, Ontario, Canada Sika AG Full time
Job Description

We are seeking a highly skilled Multilingual Accounts Receivable Coordinator to join our team in either Oakville, ON or Pointe-Claire, QC.

About the Role:

  • Collect outstanding payments from customers and maintain positive relationships through clear communication.
  • Investigate disputed invoices, correspond with customers, and resolve collection issues related to short payments, reconciliations, and discrepancies.
  • Coordinate with Sales, Operations, and Customer Service departments to address customer concerns.
  • Provide statements, invoice copies, and supporting documents to customers as needed.
  • Assist with updating customer master data and releasing orders in a timely manner.
  • Educate customers on payment procedures and policies.
  • Address inquiries from shipping and escalate complex issues to Credit Management when necessary.

Key Responsibilities:

  • Effective communication with internal and external customers in both English and French.
  • Credit collections, accounts receivable management, and cash application.
  • Proactive problem-solving and negotiation skills to resolve disputes.
  • Strong organizational skills with attention to detail and ability to prioritize tasks efficiently.
  • Proficiency in ERP systems, specifically SAP, is an asset.
  • Collaboration with cross-functional teams to drive business results.

What We Offer:

  • A competitive salary of $50,000 - $65,000 per year, depending on experience.
  • A comprehensive benefits package including life insurance, disability coverage, and wellness programs.
  • Ongoing training and development opportunities to enhance your skills and career growth.
  • A dynamic work environment with a flat hierarchy and direct decision-making processes.
  • The chance to be part of a global company with over 33,200 employees across 100 countries.
  • A friendly, personable, and sincere work culture that fosters diversity and inclusion.


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