Multilingual Accounts Receivable Coordinator Position
6 days ago
We are seeking a highly skilled Multilingual Accounts Receivable Coordinator to join our team in either Oakville, ON or Pointe-Claire, QC.
About the Role:
- Collect outstanding payments from customers and maintain positive relationships through clear communication.
- Investigate disputed invoices, correspond with customers, and resolve collection issues related to short payments, reconciliations, and discrepancies.
- Coordinate with Sales, Operations, and Customer Service departments to address customer concerns.
- Provide statements, invoice copies, and supporting documents to customers as needed.
- Assist with updating customer master data and releasing orders in a timely manner.
- Educate customers on payment procedures and policies.
- Address inquiries from shipping and escalate complex issues to Credit Management when necessary.
Key Responsibilities:
- Effective communication with internal and external customers in both English and French.
- Credit collections, accounts receivable management, and cash application.
- Proactive problem-solving and negotiation skills to resolve disputes.
- Strong organizational skills with attention to detail and ability to prioritize tasks efficiently.
- Proficiency in ERP systems, specifically SAP, is an asset.
- Collaboration with cross-functional teams to drive business results.
What We Offer:
- A competitive salary of $50,000 - $65,000 per year, depending on experience.
- A comprehensive benefits package including life insurance, disability coverage, and wellness programs.
- Ongoing training and development opportunities to enhance your skills and career growth.
- A dynamic work environment with a flat hierarchy and direct decision-making processes.
- The chance to be part of a global company with over 33,200 employees across 100 countries.
- A friendly, personable, and sincere work culture that fosters diversity and inclusion.
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