Retail Store Operations Manager

1 month ago


Picton, Ontario, Canada Dollarama L.P. Full time
Store Manager Job Description

The Store Manager plays a crucial role at Dollarama L.P., overseeing the daily retail store operation. Key responsibilities include managing day-to-day operations, visual merchandising, performance management, recruitment, and training of new employees. The Store Manager ensures that store standards align with company guidelines and best practices.

Why Work at Dollarama?
  • Stimulating and diverse working environment
  • Competitive compensation, bonus plan, and benefits package
  • Company matched pension plan
  • Tailor-made training program and integration process
  • Opportunity to develop retail and management skills and pursue a career within the company
Daily Tasks:
  • Oversee all store operations and ensure compliance with company policies and strategies
  • Lead, motivate, and develop store staff to achieve performance goals
  • Assist with store merchandising, shelf stocking, and unboxing daily shipments
  • Deliver exceptional customer service and resolve complex issues
  • Implement and maintain visual merchandising standards based on company strategy
  • Ensure store safety and cleanliness standards are maintained
  • Perform cash management, store opening, and closing duties as needed
  • Provide employee performance feedback as needed
  • Assign tasks to the team
  • Conduct managers on duty tasks: ensure daily breaks, time, and attendance are taken
  • Responsible for the hiring and performance management process
Requirements:
  • Minimum of two (2) years' experience in the retail industry
  • Minimum of two (2) years' experience in a team management position
  • Open availability required (day, evening, weekend)
  • Excellent communication and decision-making capabilities
  • Proven leadership and team management skills
  • Strong problem-solving abilities
  • Ability to multitask, prioritize, work in a dynamic, fast-paced, and high-volume environment
Additional Information:
  • Job Types: Full-time, Permanent
  • Additional pay: Bonus pay
  • Benefits: Casual dress, Employee assistance program, Extended health care, Flexible schedule, RRSP match
  • Flexible language requirement: French not required
  • Schedule: Monday to Friday, Weekends as needed


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