Veterinary Receptionist
2 months ago
Veterinary Reception, Client Care
Location:
Mississauga-Oakville Veterinary Emergency Hospital is currently welcoming a full-time Veterinary Reception, Client Care representative to join our team. This is an exceptional opportunity for an organized, motivated, and empathetic individual to join us in a very important support role for the entire hospital. In this role, you will help our clients and their pets feel welcomed and appreciated.
- Create a warm and welcoming environment for our patients and pet parents.
- Ability to answer a multiline phone system and track and schedule appointments effectively.
- Placing outbound calls to pet parents for follow-up and future appointment bookings.
- Respond and manage correspondence with clients, referring veterinarians, and internal office messages.
- Admitting and discharging pet patients.
- Invoicing/billing; creating estimates, obtaining pet owner confirmation, and processing payments.
- General housekeeping duties; cleanliness of reception area, pet holding areas, and common areas.
- Willingsness to learn more regarding veterinary services, updated medical office procedures, and assisting the Veterinary staff with various tasks and treatments.
- Previous customer service or front desk experience in hospitality is an asset.
- No experience with animals, no problem, so long as you love pets.
What VCA Canada Offers
We are committed to providing a caring culture of Wellness and Appreciation. As a member of our team, you will have the opportunity to make a huge difference in the lives of pets and their families.
- Flexible schedules.
- Competitive wages and benefits.
- VCA Canada Student Loan RRSP Program.
- Opportunity to apply for a Veterinary Technician/Technologist scholarship.
- Medical Library; 2000+ journals, 600+ textbooks, research, and more at your fingertips.
- Extensive online anytime-anywhere access to journals and textbooks.
- Annual uniform allowance.
- RRSP Employer 5% Match Program.
- Exceptional career development: there is room to grow here.
- Referral Bonus Rewards.
- Opportunities to give back to your community through VCA initiatives.
- Generous personal pet care discounts.
- And extra perks like shopping discounts and cool wellness apps.
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