Food Service Team Member

3 weeks ago


Bradford, Ontario, Canada Tim Hortons Full time
Job Summary

We are seeking a highly motivated and detail-oriented Food Service Team Member to join our team at Tim Hortons. As a Food Service Team Member, you will be responsible for providing exceptional customer service, maintaining a clean and safe work environment, and preparing high-quality food and beverages.

Key Responsibilities
  • Provide excellent customer service by addressing customer complaints and concerns in a professional and courteous manner.
  • Maintain accurate records of stock, repairs, sales, and wastage to ensure efficient inventory management.
  • Estimate ingredient and supply requirements for meal preparation to minimize waste and optimize resources.
  • Ensure that food and service meet quality control standards by adhering to health and safety protocols.
  • Hire and train food service staff to maintain a high-performing team.
Work Environment and Physical Demands

This role requires working in a fast-paced environment with tight deadlines, standing for extended periods, and walking. You must be able to work under pressure and maintain a high level of productivity.

Personal Suitability
  • Client focus: Provide exceptional customer service and respond to customer complaints in a professional manner.
  • Efficient interpersonal skills: Build strong relationships with colleagues, customers, and suppliers.
  • Team player: Collaborate with colleagues to achieve team goals and maintain a positive work environment.
  • Flexibility: Adapt to changing priorities and work schedules as needed.
  • Excellent oral communication: Clearly communicate with customers, colleagues, and management.
Government Programs

We recognize the importance of supporting newcomers and refugees in our community. We offer on-the-job training tailored to youth and develop relationships with indigenous communities, indigenous-owned businesses, and organizations.

Work Schedule

This is a permanent position with a 30-40 hour workweek. The language of work is English or French.



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