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Food Service Associate

2 months ago

Peterborough, Ontario, Canada Kawartha Heights Retirement Living Full time
Job Summary

We are seeking a friendly and attentive Food Service Associate to join our team at Kawartha Heights Retirement Living. As a Food Service Associate, you will be responsible for providing exceptional customer service to our residents and guests.

Key Responsibilities
  • Customer Service
    • Address customer complaints or concerns in a professional and courteous manner.
    • Describe menu items, including daily specials, to customers in a clear and concise manner.
  • Food and Beverage Service
    • Serve food and beverages to customers in a timely and efficient manner.
    • Clear and clean tables, trays, and chairs after each use.
  • Teamwork
    • Work collaboratively with other team members to ensure seamless service to customers.
    • Assist with special requests and needs of customers.
  • Health and Safety
    • Follow all health and safety protocols to ensure a safe and clean environment for customers.
    • Report any incidents or concerns to management.
Requirements
  • Education
    • No degree, certificate, or diploma required.
  • Experience
    • Experience an asset, but not required.
  • Certifications
    • Serving It Right Certificate required.
Work Environment

The Food Service Associate will work in a fast-paced environment with a high level of customer interaction. The ability to work under pressure and maintain a positive attitude is essential.

Physical Demands
  • Physical Abilities
    • Bending, crouching, kneeling.
    • Standing for extended periods.
    • Handling heavy loads up to 13.5 kg (30 lbs).
Personal Suitability
  • Personal Qualities
    • Client focus.
    • Efficient interpersonal skills.
    • Excellent oral communication skills.
    • Flexibility.
    • Initiative.
    • Organized.
    • Reliability.
    • Team player.
Benefits
  • Health Benefits
    • Dental plan.
    • Health care plan.
    • Vision care benefits.
  • Financial Benefits
    • Group insurance benefits.