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Salesforce Administrator

2 months ago

Kitchener, Ontario, Canada RideCo Full time
Job Title: Salesforce Administrator

We are seeking a highly skilled and experienced Salesforce Administrator to join our Technical Services team at RideCo.

About the Role

As a Salesforce Administrator, you will be responsible for the setup, administration, development, and maintenance of Salesforce applications. You will act as a subject matter expert, providing technical expertise and support to other members across multiple Salesforce projects and enhancements.

Key Responsibilities
  • End-to-end administration and configuration of the platform environment
  • Provide technical expertise and support to other members across multiple Salesforce projects and enhancements
  • Establish and implement change control and best practices with regards to system maintenance, configuration, development, testing, and data integrity
  • Manage Salesforce roles, profiles, sharing rules, workflows, and groups
  • Prioritize, design, and facilitate successful implementation and adoption of new processes
  • Participate in final acceptance testing, verifying with stakeholders, deploying new functionality to production
  • Train clients and create supporting technical and training documentation
  • Write and manage technical documentation, including internal and external facing knowledge base articles
  • Develop and maintain multiple experience cloud sites
  • Develop and maintain sandbox environments, and create and test APEX code for automation
Requirements
  • Undergraduate or College degree in a technical field
  • ~2+ years of experience with Salesforce configuration, support, and/or administration
  • ~ Salesforce Administration Certifications
  • ~ Experience with Salesforce flows and APEX automation development
  • ~ A strong knowledge of query language, and experience with Salesforce formulas
  • Must be available to travel to client sites within Canada and the US up to 20% of the time
What We Offer

We offer a competitive salary range of $72K - $88K, plus performance-based bonus and stock options. Additionally, we provide a comprehensive benefits plan, including medical, dental, prescription, life/health spending accounts, and more. Our company culture values work-life balance, and we offer flex-time work schedules, vacation time, bi-weekly catered lunches, social events, and a casual dress code.

RideCo is a rapidly growing company that is transforming the transportation technology industry. Our software platform powers a diverse range of use cases, including paratransit, residential/suburban travel, first-mile-last-mile connections for transit hubs, and corporate employee transportation. We are committed to accessibility and provide accommodations upon request for candidates taking part in all aspects of the selection process.