Restaurant Service Ambassador

2 months ago

Port Hastings, Nova Scotia, Canada 3051939 Nova Scotia Ltd. oa HI Port Hawkesbury Full time
Job Summary

We are seeking a skilled and friendly Restaurant Host/Hostess to join our team at HI Port Hawkesbury. As a key member of our hospitality team, you will be responsible for providing exceptional customer service and ensuring a seamless dining experience for our guests.

Key Responsibilities
  • Advise guests on wine selection and serve wine with confidence and knowledge.
  • Inspect dining rooms and other food and beverage serving areas to ensure they meet our high standards.
  • Address customer complaints or concerns in a professional and courteous manner.
  • Answer guests' questions regarding menu items and preparation methods with enthusiasm and expertise.
  • Assist guests with special needs and ensure their experience is tailored to their requirements.
  • Attend to seating arrangements for large groups and ensure a smooth dining experience.
  • Greet guests warmly and make them feel welcome.
  • Perform opening and closing activities to ensure a seamless operation.
  • Receive guests' reservations and assign tables with a smile.
  • Receive payments from guests with a professional and courteous attitude.
Requirements
  • Secondary (high) school graduation certificate.
  • Experience an asset.
  • Standing for extended periods.
  • Work under pressure.
  • Client focus.
  • Efficient interpersonal skills.
  • Excellent oral communication.
  • Initiative.
  • Organized.
Work Environment

Our restaurant is a formal dining room, and we are looking for someone who can thrive in a fast-paced environment. If you are a team player who is passionate about providing exceptional customer service, we want to hear from you

What We Offer
  • A competitive hourly rate.
  • A fun and dynamic work environment.
  • Opportunities for growth and development.

We are an equal opportunities employer and welcome applications from diverse candidates. If you are a motivated and customer-focused individual who is looking for a new challenge, please submit your application.

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