Dining Establishment Operations Manager Position
6 days ago
The Dining Establishment Operations Manager at Tim Hortons #6993 plays a crucial role in ensuring the smooth operation of our restaurant. This position is responsible for overseeing all aspects of the dining establishment, including staff management, customer service, and maintaining a clean and welcoming environment.
Job SummaryWe are seeking an experienced and skilled Operations Manager to lead our team and drive business success. The ideal candidate will have a proven track record in managing a high-performing team, delivering excellent customer service, and driving sales growth.
This is a permanent, full-time position, with an estimated annual salary of $55,000 - $65,000, depending on experience. Our working hours are 35-40 hours per week, with a competitive benefits package that includes dental plan, disability benefits, and bonus opportunities.
Key Responsibilities:
- Staff Management: Lead, motivate, and develop a high-performing team of restaurant staff to ensure exceptional customer service and efficient restaurant operations.
- Cash Handling: Balance cash, complete balance sheets, and maintain accurate financial records to ensure compliance with company policies and procedures.
- Health and Safety: Ensure that all health and safety regulations are followed, and implement procedures to minimize risks and prevent accidents.
- Marketing and Sales: Participate in marketing plans and implementation to drive sales growth and increase brand awareness.
- Customer Service: Provide exceptional customer service, address complaints, and resolve issues promptly and professionally.
Requirements:
- Secondary (high) school graduation certificate required; degree preferred.
- 1-6 months of experience in a similar role or industry.
- Excellent communication, leadership, and problem-solving skills.
- Able to work independently and as part of a team.
Working Conditions:
- Work Term: Permanent.
- Work Language: English.
- Hours: 35-40 hours per week.
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