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Commercial Support Specialist
2 months ago
MacLean Engineering is seeking a highly organized and detail-oriented Commercial Support Coordinator to join our team. As a key member of our commercial team, you will provide support to our sales, service, and warranty processes, particularly in markets where Spanish is the primary language.
Key Responsibilities- Work closely with cross-functional teams to aid in branch support and facilitate sales, service, and warranty processes.
- Review and process daily service reports, create and enter service orders and invoices, and manage field service POs with customers and service administrators.
- Prepare quotations and enter sales orders into our MRP system, and advise customers on the status of warranty claims.
- Maintain market-driven pricing methodology and provide excellent customer service as the first point of contact for our customers.
- High School Diploma or Certificate of Completion; Diploma or Degree in Commerce or a related discipline is preferred.
- Sound organizational and problem-solving skills, with close attention to detail and ability to tolerate ambiguity and tight deadlines.
- Strong computer skills working with MS Office and ability to plan, prioritize, and manage multiple assignments simultaneously.
MacLean Engineering & Marketing Co. Limited is an equal opportunity employer committed to providing employment accommodation in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act.
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