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Salesforce Solutions Expert
2 months ago
At BRP, we're seeking an experienced Salesforce Solutions Expert to join our team. As a key member of our organization, you will play a pivotal role in aligning Salesforce solutions with our business objectives.
Job SummaryWe're looking for a highly skilled professional with 5+ years of experience in Salesforce configuration, customization, and administration. If you have a passion for delivering innovative solutions that drive business efficiency, we want to hear from you
About the JobAs a Salesforce Solutions Expert, your primary responsibility will be to configure and customize the Salesforce platform to meet the needs of our organization. You will work closely with business stakeholders, project managers, and developers to design, implement, and maintain Salesforce solutions that enhance our business processes.
Key Responsibilities:
- Requirements gathering: Collaborate with business stakeholders to gather, document, and prioritize business requirements related to Salesforce functionality.
- Solution design: Analyze and translate business requirements into Salesforce solutions, including configuration, customization, and integration with other systems.
- Configuration and customization: Configure Salesforce objects, fields, workflows, process builder, validation rules, and custom development as needed to meet business requirements.
- Data management: Ensure data quality and integrity within Salesforce by defining data models, validation rules, and data import/export processes.
- User training: Provide training and support to end-users to ensure they can effectively use Salesforce features and functionalities.
- Testing and quality assurance: Develop and execute test plans, including user acceptance testing, to ensure that Salesforce solutions are error-free and meet business requirements.
- Documentation: Maintain detailed documentation of configurations, customizations, and processes within Salesforce.
- Change management: Manage and coordinate the rollout of new features and functionalities, including user adoption strategies.
- Reporting and analytics: Create reports and dashboards to provide insights into key performance indicators and assist in data-driven decision-making.
- Support and troubleshooting: Assist end-users with issues, identify and resolve problems, and work with Salesforce support as needed.
- Continuous improvement: Stay up-to-date with Salesforce updates and best practices, and proactively identify opportunities for system optimization.
We're a world leader in recreational vehicles and boats, creating innovative ways to move on snow, water, asphalt, dirt, and even in the air. Our company is rooted in a spirit of ingenuity and intense customer focus. We operate manufacturing facilities in Canada, the United States, Mexico, Finland, Australia, and Austria, with a workforce made up of close to 20,000 spirited people.
$120,000 - $150,000 per year, based on experience. Generous paid time away, pension plan, collective saving opportunities, industry-leading healthcare fully paid by BRP, flexible work schedule, summer schedule, holiday season shutdown, educational resources, and discounts on BRP products.
